# ResReturn features (/resreturn/features) } title="Branded self-service portal"> The shopper finds the order and files the return without an account and without emailing support — at your own slug URL, or inside your Shopify domain so they never leave the store. } title="Per-line returns"> Partial returns where only some lines of an order come back, each with its own eligibility and its own outcome. } title="Delivery-anchored return window"> The deadline is computed from the delivery date reported by the platform. With no delivery anchor, no deadline is asserted — and the statutory withdrawal period is stored separately from your own policy window, so a shorter policy cannot shorten a legal right. } title="Refunds, exchanges, store credit"> Executed through your platform’s own APIs so your commerce system stays the source of truth. Store credit, with an optional merchant bonus, is issued in the form the platform supports — Shopify store credit, Ticimax store points or a readable coupon code. } title="Restock decision"> Returning a unit to sellable stock is an explicit, logged decision. Where the store grants the inventory permission, the movement is written back to the platform. } title="Shipping instructions in six languages"> Generated per merchant and per method, and repeated identically in the portal, the email and the assistant — so the shopper cannot end up with three different answers. } title="AI return assistant"> Plain-language answers produced by a deterministic engine reading real order state. The language model only interprets the question and phrases the reply — when the engine has no answer, the assistant hands over instead of improvising. } title="Merchant panel & admin console"> A queue that shows what needs a decision, one-click outcomes, and per-merchant configuration of reasons, rules and windows. } title="Compliance webhooks"> Platform data-deletion and uninstall obligations implemented rather than stubbed, with merchant data isolated per tenant at several layers.