News & updates

This documentation hub now covers all three products

docs.yoursizer.com is no longer a single-product site. It now documents YourSizer, ResReturn and NoShot side by side — features, platform coverage and integration guides in one place.

Until now this site documented sizing only. In the meantime two more products reached production: ResReturn, our returns management platform, and NoShot, our AI product-imagery studio.

The hub is reorganised around that reality. Each product has its own overview and feature reference, there is a single platform-coverage matrix showing exactly which storefront platforms each product supports, and the developer section carries the embed snippets and integration contracts for all three.

AI return assistant is live in the customer portal

Shoppers can now ask about their return in plain language. The assistant answers from real order state — status, refund timing, cargo tracking and eligibility — instead of generating a plausible-sounding guess.

The assistant sits inside the branded return portal. The important design decision is what the language model is *not* allowed to do: every factual answer — is this order still returnable, what is the refund status, where is the parcel, which address should the parcel go to — is produced by a deterministic engine reading the merchant configuration and the platform order record.

The language model is used only to understand free-text questions and to phrase the answer. If the engine has no answer, the assistant says so and hands over, rather than inventing one.

Cargo drop-off instructions are generated in six languages, and the assistant is a per-merchant feature flag: it stays off until a merchant switches it on.

Return windows are now anchored to the delivery date

The withdrawal period no longer falls back to the order date, and the statutory 14-day right is stored separately from the merchant’s own return policy window.

Two changes went live together. First, the return deadline shown to a shopper is computed from the delivery date reported by the storefront platform. If no delivery anchor exists yet, no deadline is shown at all — previously the system fell back to the order date, which could display a "last day to return" that had no legal basis.

Second, the statutory withdrawal period is a separate field from the merchant-configured return window. A shop that advertises a 5-day return policy can no longer accidentally shorten a right the shopper has by law.

Both values are surfaced in the portal, in the merchant panel and in the assistant’s answers, so the three never disagree.

NoShot publishes straight into your Shopify catalogue

Generated on-model imagery can now be written back to the store as additional product media — append-only, with rollback, and with an explicit guard before any existing variant image is touched.

Publishing is deliberately conservative. New imagery is appended to the product’s media; nothing is replaced silently. Every publish records what it wrote so it can be rolled back as a single operation.

Setting a variant’s image is treated as a separate, higher-risk action with its own confirmation gate, because that is the one write that can overwrite a merchant’s own photography.

Write access is off by default per merchant and is enabled explicitly, so connecting a store never implies permission to modify it.

Brand-specific return URLs and in-store return pages

Every merchant now has portal.resreturn.com/{slug}, and on Shopify the same portal can be served from the shop’s own domain so the shopper never leaves the store.

The portal has always been brandable. What changed is the address: instead of a generic entry point, each merchant gets a stable slug URL that can be linked from order emails, the account page and the storefront footer.

On Shopify the same portal is additionally served through an app proxy, which means the return flow can live at a path on the merchant’s own domain. Session, branding and analytics all stay inside the shop.

A theme app embed lets merchants add the return entry point without editing theme code.

NoShot: product photography without the photoshoot

Our AI product-imagery studio relaunched as NoShot on noshot.co, with a fixed model and scene library, a body-fidelity gate and multi-garment composite frames.

NoShot takes the flat packshot you already have and produces on-model imagery from it. The model library is fixed and high resolution, so the same model, pose and lighting can be reused across a whole collection — the product changes, the person does not.

Scenes are organised as a taxonomy that branches by product category rather than one flat list, so a knitwear shoot and a swimwear shoot do not get offered the same backgrounds.

A size gate scores how faithfully the generated body matches the requested size before an image is accepted, and a composite mode places several uploaded pieces — dress, hat, earrings, bag — into a single frame.

Rebuilt attribution for size recommendation and try-on

Interaction-to-order attribution now runs through a layered signal chain, so conversion reporting survives storefronts and checkouts that strip cart metadata.

Attribution used to depend on a single cart attribute. When a platform stripped that attribute, assisted orders quietly disappeared from the dashboard — the number looked plausible, just far too low.

The chain now falls back through several independent signals in priority order, and the dashboard deduplicates so the same order can never be counted twice.

The lesson is baked into how we report: every conversion figure states which signal proved it.

New ResReturn merchant panel

The merchant panel was rebuilt with a faster interface, clearer return queues and per-merchant customisation of return reasons and rules.

Merchants configure their own return reasons, per-reason rules and eligibility windows. The queue view shows what actually needs a human decision instead of a flat list of everything.

Refund, exchange, store credit and restock are single actions from the request detail, and each one reports what it wrote back to the storefront platform.

IdeaSoft and Faprika integrations verified in production

Both adapters were validated against live stores: OAuth, catalogue and order sync, per-garment sizes and partial returns.

Each new platform goes through the same checklist: authenticate, sync the catalogue, sync orders with line items, resolve per-garment sizes, create a partial return, and confirm the refund and stock movement on the platform side.

Both integrations were verified against real merchant stores rather than sandboxes, which is how several platform-specific API quirks were found and handled.

resreturn.com is live

The returns product now has its own marketing site with an interactive return demo, plus a growing library of returns-operations articles.

The Future of Fashion Sizing: Why Brands Choose YourSizer

Sizing isn’t just a shopper’s frustration — it’s a brand’s profit leak. Every return means wasted logistics, damaged inventory and customers who may never come back.

Why Finding the Right Size Online Is Still Broken — And How YourSizer Fixes It

Despite detailed size charts, reviews and generous return policies, sizing remains the number one reason for returns in fashion e-commerce. Shoppers guess; brands absorb the cost.

Size Is the New UX: Why Fit Is the Quiet Force Behind Every Great Brand Experience

Every zoom on a size chart and every "maybe I’ll order two sizes" moment is a micro-friction your customer feels — even if they never say it out loud.

From Returns to Relationships: How Smart Sizing Turns Friction into Loyalty

Every return starts with good intentions. When reality doesn’t match expectation, the disappointment cuts deeper than logistics.

Beyond Fit: How Data Transparency Is Redefining Trust in Fashion

Shoppers trust the images, the descriptions and — perhaps most of all — the size chart. But most size charts weren’t built for real people. They’re averages, not individuals.

The Perfect Fit Isn’t Just About Fabric — It’s About Feeling

You hover between M and L, add both to your cart and hit checkout. Then the box arrives — and that moment is where most brands lose a customer.

Why YourSizer Is Different: Moving Beyond Outdated Sizing Tools

From static size charts to widgets that ask only for height and weight, dozens of tools claim to solve sizing. If they worked, returns wouldn’t still be one of the industry’s biggest costs.

Personalization as the Key to Customer Loyalty

Shoppers expect more than a transaction — they expect a personalised experience. Fit is the most personal signal a fashion retailer has.

Size Charts Are Broken (And We All Know It)

Size charts are the flat-pack manuals of fashion: they look helpful, but by the time you’re done measuring and comparing you’re more confused than when you started.

One Body, Many Fits: The Hidden Challenge of Online Shopping

The same body needs different sizes across brands, styles and fabrics. That is the real problem a size chart cannot solve.

Returns Are Costing You More Than You Think

The hidden costs of size-related returns — and how they are prevented before they happen rather than processed after.